At Lily Trekking, we are committed to delivering your orders as quickly and efficiently as possible. Please review our shipping policy below:
1. Order Processing
All orders are processed within 1-3 days of receiving your order. Orders placed on weekends or holidays will be processed the next business day.
You will receive an email confirmation once your order is processed and ready for shipment.
2. Shipping Method
We offer Cash on Delivery (COD) as the only payment method. Payment will be collected at the time of delivery.
Shipping is handled by our trusted delivery partners, and delivery times may vary depending on your location.
3. Shipping Fees
Shipping fees may vary based on your location. The applicable shipping charges will be displayed at checkout before you complete your order.
4. Delivery Times
Delivery times depend on your location, but typically orders are delivered within 3-7 business days from the date of processing.
Please note that during peak seasons or promotional periods, there may be slight delays.
5. Shipping Address
Please ensure that your shipping address is accurate and complete to avoid any delays in processing and delivery. We are not responsible for delays or issues caused by incorrect or incomplete address details.
6. Order Tracking
You will receive tracking information via email once your order has been shipped, so you can track your package’s progress.
7. International Shipping
At this time, we only offer shipping within the local region. We do not provide international shipping.
8. Contact Us
If you have any questions or concerns regarding your order or shipment, please contact us at: Email: [email protected]